CASE STUDIES | WHAT WE HEARD

STABLE AND FLEXIBLE:

THE FLOOR OF A GOOD JOB

Workers overwhelmingly said their jobs had stable schedules and flexible work arrangements. Why does this matter? These workers reported schedules and work arrangements that allowed them to manage child care, maintain part-time work to supplement wages, or consider going back to school.  This was important so they could plan around other financial needs and personal responsibilities.

SOME OF THE PEOPLE WE SPOKE TO:<
Close Case Study Open Case study Hover Open Case study ARTURO COMPUTER TECH
100% of workers say they have stable schedules. 85% say their schedules are flexible; another 19% say they are somewhat flexible.
Arturo, a 31-year-old former security guard educated as a computer technician, said the stable (and safer) schedule afforded at a computer repair shop is vastly different from working nights and weekends in his former job at a Bronx housing project. A set daytime schedule allows him to take a quick bus ride home to pick up his young daughter if necessary, a luxury not possible when working security. At his previous job, his schedule was unpredictable and included weekend shifts, making for an often stressful and difficult family life. His now-stable schedule has improved his relationship with his partner.
Close Case Study Open Case study Hover Open Case study ELIZABETH ACCOUNTANT
“...It works out to have the flexibility of part time given what I’m working toward … that’s why I haven’t been concerned about getting a full-time (job) because I want the flexibility to move in a new direction.”
After working for almost 20 years in accounting and finance positions at both large and small companies, Elizabeth —an accountant at a pedicab company — has a very flexible work arrangement that she appreciates, given her future goals. She works two days per week at the pedicab company, and three days a week keeping the books for a small furniture business in Brooklyn. She notes that the pedicab job is more flexible by far; she is largely able to chart her own hours and can take personal time off for doctor’s appointments or other errands, making the hours up later. This arrangement is important to her goal of taking on more Spanish translation work as she completes a certificate in translation at New York University. She says her job for the furniture company will be the first to go as she secures more translation work. Ideally, she would build her translation business (which she finds very satisfying) and keep the pedicab job as a stable financial anchor.
Close Case Study Open Case study Hover Open Case study GABRIELA OFFICE ASSISTANT
“...unpredictable hours and schedules exacerbate financial instability because workers cannot plan or save money when the number of hours they work and their schedules change from week to week.”
Gabriela shares an administrative and finance position with a fellow employee at a waxing services shop owned by her mother-in-law near downtown Miami. Her previous job was very different — she was a full-time addiction counselor at a group home in California. She moved with her children and husband to Florida to be closer to family. Although she found similar work opportunities in the rehabilitation field in Miami, a bachelor’s degree was required to earn the $25 per hour she made at her last job in California. Jobs available to individuals with her experience, but without a degree, paid much less and provided no flexibility. They also required her to be on call after typical working hours, leaving no time for school pickup, family dinners or helping with homework. Gabriela switched to working 28 hours per week at the waxing shop because the pay difference was minimal and the job provided necessary stability and flexibility. The stable schedule leaves her time to be with her daughters after school; the flexibility to adjust work hours with her co-worker will allow her to complete her college degree if she decides to return to the rehabilitation field (something she is currently considering).

“LOW-WAGE WORKERS WOULD GREATLY BENEFIT FROM

PREDICTABLE SCHEDULING, ADVANCE NOTICE OF SCHEDULING AND SCHEDULING CHOICE.”